HELP & FAQs
Frequently asked questions about our wigs, shipping or orders.
Processing time:
Our processing time for each wig (depending on stock availability) takes 7 to 14 working days and we will notify you once your wig has been shipped.
Estimated shipping time:
For UK order delivery time is between 2-4 working day and international order will be between 7-10 working days.
Does the wig come with adjustment?
Yes all our wigs come with adjustable strap, elastic bands and comb installed for you to adjust to your preference.
How often should the frontal/closure be changed?
This depends on how you care for your wigs and also how often you wear your wigs; because you brush your wigs daily this could affect the density of the closure, losing its fullness over a period of time.
Welcome to RAAE London I’m Rachael, a qualified hairstylist with multiple years of experience in the hair industry.
My passion lies in delivering personalised, high-quality services that prioritise both style and hair health.
From hair treatments to hair extensions and custom wig making, I offer a range of services tailored to your hair goals. I also provide advanced treatments which includes using professional technics and products .
Based in a private studio at Dartford Kent, RAAE London offers a discreet, welcoming space where your hair receives expert care in comfort. Whether you're after a transformation or regular maintenance, you're in skilled, trusted hands.